Add a Warranty to Any Order to Make sure your New Farmhouse Decor is covered in case of accidents.
This Warranty applies to physical goods, and only for physical goods, purchased from Rustic Territory. This warranty is valid for a period of 3 years or (1095) days after the purchase date.
What does this 3 Year warranty cover?
This 3 Year Warranty covers the following:
- Covers any defects in materials used to manufacture your product.
- Covers any defects in workmanship under normal use.
- Covers any broken components under normal designed use.
- Covers any broken components due to shipping and handling.
What will we do to correct problems?
Rustic Territory will honor the 3-year warranty in one of the following ways:
- Repair the product, at no charge.
- Replace the product, at no charge.
- If the product is no longer being manufactured, issue you a refund for the damaged product.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Rustic Territory is 3 years or (1095) days from the date of purchase. Please Note: Purchase must include a 3-year warranty plan. (No purchase of warranty will result in no warranty package honored.)
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or (180) days from the date of replacement or repair, whichever is longer.
What does this warranty not cover?
This 3 Year Warranty does not cover any problem that is caused by:
- Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
- Damage caused by unauthorized modification of the product.
- Damage caused by natural disasters.
- Theft or Loss of the product.
- Digital Products.
What do you have to do?
To obtain warranty service, you must first contact us with your discrepancy and we will coordinate the most appropriate solution for you.
Submit all warranty requests to:
Support@RusticTerritory.com
We mainly ship via USPS & UPS. Occationally via FEDEX. (All these shipping methods work off Size & Wt.)
Please Note: Our items are larger than they look and a majority of them are also heavy. So for those reasons:
We charge Flat Rates for shipping based off of your order total. And if the shipping goes over that flat rate, we pay the rest. Here is a break down of our Shipping Flat Rates by order total:
Order Total: $0-$19.99 (Shipping Rate= $9.97)
Order Total: $20-$39.99 (Shipping Rate= $11.97)
Order Total: $40- $69.99 (Shipping Rate= $13.97)
Order Total: $70-$79.99 (Shipping Rate= $15.97)
Order Total: $80-$99.99 (Shipping Rate= $17.97)
Order Total: $100+ (Shipping Rate= FREE)
And you Always get FREE Shipping with No Order Minimums when you're a Catalog Club member. You can learn more about that here.
We have a 100% Satisfaction Guarantee on all our products. If you don't Love your item for any reason, just notify us within 30 Days of delivery. And we will cover the Return Shipping & issue you a refund. If your product ever arrives damaged, just notify us within 10 Days of delivery and we will ship you a FREE Replacement. See Returns & Refunds Policy Here.
You can also get a 2 Year Warranty on all your farmhouse products at time of purchase.
WHY RUSTIC TERRITORY?
Let customers speak for us
I love this cloche. It was exactly what I have been looking for. Definitley recommend!
All your items are just what I am looking for, we are having a house built and I can't wait to order from you again. Have a great day, thank you!
I have tried many of fruit fly contraptions. This one is not only beautiful, but the most efficient and easiest solution yet. Perfect for any country kitchen for those pesky fruit flys. Easy fill and cleaning.
Bought this for my utinsils. It was too big for my counter but I kept it for a decor on my top kitchen shelves. Thanks for having cool stuff!
Love my paper towel roll. Get compliments on it on how well it looks in my farmhouse themed kitchen. Made a mistake on getting double roll paper towels, but will get the single rolls next time. Still love it though. Super cute!!
I love these bins. There are 2 of different sizes. Just as described and well-made. They are even prettier in person. I am keeping flowers in both but they have many functions. I will definitely buy from Rustic Territory again. Highly recommend.
Love this 2 Tier Shelve. Looks perfect in my bathroom. Excellent quality. Will shop here again.
This holds round and square plates nicely and is spaced out to hold a lot. Great piece for farmhouse look.
Was pleasantly surprised how big this feeder is. It is so beautiful., cannot wait to hang it up
This item is so cute. A must for my farmhouse bathroom. Arrived quickly and packaged well.
I adore my paper towel holder. Exactly the look I was looking for. Fast delivery. Very well packaged.
I love this chicken feeder dish rack. It is exactly like the picture shown. Looks so good in my rustic kitchen.
I absoulutely love this truck!!! Would definitely order from this site again. Very fast delivery
Been looking for a paper towel holder that was unique and would compliment my decor and I found it!! Love! Love! ❤️
I absolutely love this. it's much bigger than I thought it would be. Everyone who sees it loves it!